HAMDIYA IDDRIS MALIK

A determined personality with a genuine passion for people’s satisfaction. Possesses excellent communication skills, coupled with an infectious smile and a great sense of humor. Considers the needs of people, engages and provides educational tours – offering guests unique and memorable experiences that encourage them to fully participate in tour experiences.

PROFESSIONAL EXPERIENCE

Communications Coordinator

AD Katsura Travel and Tours© Travel & Tours: Accra, Ghana November, 2021- November, 2024

• Created trip itineraries, scheduled events, and implemented tours; Served as a content expert on cultural sites and traditions during trips.

• Provided cultural facts and details using multiple social platforms to engage the tour participants during the tours.

• Networked and leveraged relationships domestically and abroad to provide a well-rounded tour for participants.

• Responsible for booking accommodation facilities for clients and ensuring it suited their needs.

• Supported the CEO with administrative duties and record management; Assisted in budget management associated with the tours.

• Provided crisis and risk management skills during tour experiences.

• Contributed to marketing for the tour company, including the social media campaign for the tour company.

Intern, Transport Department

RG Transport Company Limited: Circle, Accra March, 2021- September, 2021

• Assisted in organizing trip itineraries; Served as a bus attendant during trips.

• Supported with ticket sales.

• Assisted the Manager with record management

Temporary Secretary, Marketing Department

RG Transport Company Limited: Circle, Accra August, 2020 – November, 2020

• Provided services such as typing, photocopying, scanning, printing letters & memos, sorting and filing

• Scheduled appointments and travel dates.

Deputy Executive Director’s (Operations) Secretariat

Ghana Tourism Authority, National Service Personnel: South Ridge, Accra Sept., 2019 – August, 2020

• Assisted with tasks including typing, photocopying, scanning, printing, sorting and filing to support the success of the office.

Intern, Audio Visual Unit – Department of Public Affairs

Parliamentary Service of Ghana: Accra June, 2018 – August, 2018

• Assisted the Technical officers with video switching

• Aided the Public Relations Officers in making announcements to Members of Parliament

• Provided a solution to the lack of backup of archived hardcopy photos of old parliamentary proceedings and events by scanning and uploading them to a cloud account.

Intern

RG Transport Company Limited: Circle, Accra June, 2017 – August, 2017

• Responsibilities included serving as a ticketing officer and bus attendant.

EDUCATION

Kwame Nkrumah University of Science and Technology (KNUST): Kumasi, Ghana

B.A. Culture and Tourism- July, 2019

First Class Honors Dissertation: “Accessible Rest-Stops on Intercity Highways. An Assessment of Linda Dor and Paradise Rest-Stops”

Krobo Girls’ Presbyterian Senior High School: Odumase-Krobo, Ghana

WASSCE Certificate, General Arts- September, 2012- May, 2015

Victory Presbyterian Church School: Adenta, Accra

Basic Education Certificate Examination (BECE)- September 2003- April, 2012

LEADERSHIP & SERVICE

Thinkers’ Dream International Foundation (TDIF): Accra, Ghana

General Secretary, 2018 – Present

● Responsible for fundraising events and soliciting for donations.

● Assist the President and Organizer to plan events and activities

● Scheduling and coordinating meetings.

Global Classrooms Connections Course (University of Maryland): Zoom Meeting

Guest Lecturer, Leadership in Groups and Organizations

November, 2022

Color of Africa: Accra, Ghana

Organizer

November, 2019-December, 2021

CERTIFICATIONS

CIM Chartered Institute of Marketing

  • Affiliate Studying Member

Aptlearn

  • Introduction to Project Management

University of Virginia

• New Models of Business in Society, Darden School of Business

Asian Development Bank Institute

• Demographic Transition and its Impacts, Asian Development Bank Institute

University of Copenhagen

• Sustainable Tourism-Promoting Environmental Public Health

Laton Impressions Training Unit

• Advanced Graphic Design Certificate

Laton Impressions Training Unit

• Foundation and Intermediate Graphic Design Training Certificate

Languages

Fluent in:

  • Kotokoli (Native)

  • English

  • Hausa

  • Akan (Twi)

Basic/Polite in:

  • French

  • Spanish